What is the check-in and check-out policy at Charlotte Guest House?
Check-in is available from 14:00, and check-out is required by 11:00.
65 photos
CHARLOTTE GUEST HOUSE, London
56US$
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Key details
About the Hotel
195-197 Sumatra Road,
London,
United Kingdom,
NW61PF,
Greater London
- Near Regent's Park
Great
8.7
8.8
4.6
4.2
Loved by Charlotte Guest House guests
"The room itself was well-appointed, with a good shower, small kitchenette with kettle, toaster, microwave, fridge, etc."
"Having 25% of breakfast at lolas was great."
"Thameslink, overground and underground are just within 2-4 mins walk."
Accommodation Options
Charlotte Guest House offers more than 40 guest bedrooms and designer self-contained studios spread across five buildings. Each studio includes a mini-fridge, toaster, and microwave, suitable for longer stays. Many bedrooms come with en-suite bathrooms, while some economical rooms offer shared facilities.
Location Convenience
Located in West Hampstead, the hotel is within a two-minute walk from the main reception. Its nearby transport links include direct trains from Gatwick to West Hampstead. Guests can easily travel to popular London events at Wembley or the O2.
Business and Connectivity
Charlotte Guest House provides free business-grade Wi-Fi with speeds up to 76 Mbps through BT. Each room is equipped with USB and USB-C adaptors to support various electronic devices. Additional Wi-Fi is available at local cafes such as Lola's Bakery.
Family-Friendly Amenities
The hotel accommodates families with versatile room options including family-friendly doubles and twins. Some rooms are available with adjoining doors for larger family groups. Housekeeping services are provided free of charge to help maintain a comfortable stay.
Communal Spaces
Guests can enjoy a communal lounge and conservatory located at the rear of the main reception. This space allows for social interaction and relaxation during their stay. There are also details such as mood lighting to enhance the experience.
Highlights
Location: West Hampstead residential location
Accommodation: 40+ Guest Bedrooms
Business: FREE Business Grade WI-FI
Family: Double & Twin Bedrooms
“In a city where affordable reliability can be elusive, this address in a safe pocket of London consistently delivers; the recently remodeled rooms, some within Edwardian houses, offer a refreshing surprise. I appreciate the welcoming front desk and the thoughtful common spaces, including a garden and sunroom, creating a relaxed atmosphere. Excellent transport links and nearby high street amenities further enhance its appeal.”
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Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Double Room Private Bathroom
2 persons
120 sq. feet
1 Double bed
room details
Quadruple Room
2 persons
195 sq. feet
2 Single beds
room details
Triple Room
3 persons
165 sq. feet
1 Single Bed or 1 Double Bed
Heating
room details
Family Room Sleeps
2 persons
140 sq. feet
2 Single beds
Heating
room details
Show all roomsLess
Room rates & availability calendar
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Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
General
- No smoking on site
- Parking
- Express check-in/ -out
- No pets allowed
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Housekeeping
Children
- Cots
Room features
- Free Wi-Fi in rooms
- Mini-bar
- Sitting area
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
Charlotte Guest House Location
195-197 Sumatra Road,
London,
United Kingdom,
NW61PF,
Greater London
Map view
195-197 Sumatra Road,
London,
United Kingdom,
NW61PF,
Greater London
City landmarks
Museum
The British Museum
3.5
mi
Garden
Buckingham Palace
4.0
mi
Landmark
Hampstead Heath
1.5
mi
Park
Hyde Park
3.1
mi
Mosque
The Regent's Park
2.0
mi
Zoo
ZSL London Zoo
1.9
mi
Landmark
Madame Tussauds London
2.4
mi
Square
Trafalgar Square
4.0
mi
Museum
Victoria and Albert Museum
3.7
mi
Museum
National Gallery
3.9
mi
Museum
Science Museum
3.6
mi
Museum
Natural History Museum
3.7
mi
Museum
Fenton House
1.1
mi
Museum
Freud Museum London
3500 ft
Landmark
Maida Vale Tube
1.4
mi
Park
Primrose Hill
1.5
mi
Landmark
Hampstead
1.1
mi
Landmark
West Hampstead
2700 ft
Gallery
Camden Arts Centre
3500 ft
Landmark
Oxford Street
3.1
mi
Church
St Augustine's
1.1
mi
Landmark
Marylebone
2.8
mi
Church
The Parish Church of St John-at-Hampstead
3600 ft
Landmark
Cricklewood
1.7
mi
Landmark
Kilburn
5200 ft
Theatre
Tricycle Theatre
5200 ft
Museum
Keats House
1.5
mi
Theatre
Hampstead Theatre
1.5
mi
Nearby
Hampstead Synagogue
1000 ft
Restaurants
GAIL's Bakery West Hampstead
800 ft
216 West End Lane
Mr. Gingham
1200 ft
112 West End Lane
Domino's Pizza
1200 ft
166 Finchley Road
Moxies Fish Bar
1800 ft
96 West End Lane West Hampstead
Cafe Bon Takeaway
1400 ft
94 West End Lane
David's Deli
1600 ft
341 West End Lane West Hampstead
TortelliniCup
3300 ft
255 Finchley Road O2 Centre
Cod's Plaice
3400 ft
2A Maygrove Road Kilburn
Mandalay
4100 ft
302 Kilburn High Road
Explore London
Local Experiences
Hampstead Heath
25 minutes' walk
Vast park known for its wooded areas, swimming ponds, and stunning city skyline views, ideal for picnics and outdoor activities.
The British Museum
15-minute drive
World-renowned museum featuring diverse collections, including the Rosetta Stone and Egyptian mummies. Free admission available.
Madame Tussauds London
10-minute drive
Famous wax museum offering lifelike replicas of celebrities and historical figures, plus immersive themed experiences.
ZSL London Zoo
35 minutes' walk
Historic zoo home to over 750 species, interactive exhibits, and a beautiful setting in Regent's Park. Great for families.
GAIL's Bakery West Hampstead
3 minutes' walk
Charming bakery known for artisan bread and pastries. Ideal for breakfast or a quick coffee break in a cozy atmosphere.
Mr. Gingham
5 minutes' walk
Casual diner offering delicious British comfort food. Signature dishes include hearty pies and fresh fish and chips.
Moxies Fish Bar
7 minutes' walk
Local favorite serving crispy fish and chips with a variety of dipping sauces. Great for a relaxing meal after a day out.
Getting around town
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Property information and rules
Check-in
from 14:00-23:30
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Portuguese, Romanian, Polish, Greek, Russian, Bulgarian
Number of rooms:
48
Reviews and Ratings
What past guests shared about their stay
Show moreShow less
Pros
Clean room
Perfect location
Responsive staff
Cons
No sound insulation
Guest reviewsbased on 1988 reviews
mia from germany
Single
double room
3 nights in November 2025
|
Reviewed:January 11, 2026
9.3/10
surprised with this gem
convenient locationnearby restaurantshelpful staffquiet neighborhood
The location suited my needs perfectly! it was a short walk to the tube station, a real plus for getting around. i also appreciated the variety of nearby restaurants and shops. So convenient. the staff were friendly and helpful. i found the neighborhood quiet,.
i noticed some slight wear on the carpets, in certain areas. it was really minor though.
Facilities
9/10
the accommodation had communal facilities like a microwave and toaster, offering convenience. these amenities were in good working order. this arrangement allows guests to prepare small meals or snacks if they prefer, and the equipment looked well kept.
Service
10/10
I received a discount at a nearby restaurant, lola's, it was a short walk away! they offered a full english breakfast. the staff gave helpful instructions for key retrieval upon arrival. It was very clear, and easy to manage.
Rooms
9/10
my double room was clean and tidy! the bed was quite comfortable, i slept soundly. i had toiletries provided in the bathroom, it was very practical. the room had everything i needed for a few nights stay.
0 Helpful
|
nathaniel from united kingdom
Single
double room
4 nights in November 2025
|
Reviewed:December 06, 2025
9.0/10
really good location and superb cleanliness
updated roomconvenient locationhotel cleanlinessbathroom temperature
I found my recently updated room to be quite excellent. It felt akin to a proper hotel. the location proved convenient. It is a short walk to the underground station. i discovered a direct bus route to trafalgar square that provided a very worthwhile trip. the cleanliness of the hotel, particularly in the hallways, stood out to me.
i noticed some noise. I could clearly hear the train and other guests. the temperature regulation in the bathroom could also use improvement. the shower head did not provide an ideal water flow.
Service
9/10
The staff provided helpful assistance. They addressed inquiries promptly and ensured a smooth check-in process. i noted their efficiency during both my arrival and departure, made a positive impression. their friendly manner enhanced the overall experience.
Dining
8/10
I observed a breakfast agreement with lola bakery. This allows for convenient morning options. there are several pubs and cafés in the area, providing ample choice. a tesco store is conveniently located just minutes away.
Facilities
9/10
the wifi connection worked without issue. my room featured several electrical outlets, which i appreciated. the availability of tea and coffee in the room contributed to a pleasant stay.
Location
10/10
the proximity to public transport, including the underground and overground lines, is a definite asset. there are also shops and supermarkets nearby, so i could readily find all i needed. the area felt safe and well-kept.
0 Helpful
|
William from United Kingdom
Single
Double Room
3 nights in August 2025
|
Reviewed:October 17, 2025
7/10
a simple stay
simple check inclear instructioncustomer servicetop floorold duvet coverno heating
check in was simple. the instructions were clear. the room provided refreshments. customer service arranged the delivery of my belongings after i left them behind, i am grateful for it.
i had to climb to the top floor and there were no help offered. the room had no heating and it was a cold night. the duvet cover was old and itchy and needs replacement.
0 Helpful
FAQs
About Charlotte Guest House
How far is Charlotte Guest House from central London?
The property is a 20-minute Tube journey or bus ride from central London.
Which restaurants are located near Charlotte Guest House?
Nearby restaurants include Bengal Spice, Lola's Bakery, Firezza, and Rosa's Thai Cafe, all within 0.5 km.
What amenities are available in the rooms at Charlotte Guest House?
Rooms include free Wi-Fi, a flat-screen TV, tea and coffee making facilities, and some come with en-suite bathrooms.
Which landmarks are close to Charlotte Guest House?
Famous landmarks like Hampstead Heath and Regent's Park are located approximately 7 minutes away.
Can guests enjoy breakfast at Charlotte Guest House?
Hearty breakfast options, including Full English breakfasts and vegetarian choices, are included in the room rates.
Are there laundry facilities at Charlotte Guest House?
Laundry services are provided upon request, including hairdryers and ironing supplies.
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